Network Engineer

o Own the networking issues connecting and supporting the corporate and shared network environment. o Drive critical issue resolution/Break-Fix for P1/P2 issues. o Coordinate and work with the external vendors for various operational issues and projects. o Provide hardware support & maintenance for all networking components. o Manage existing and new networking solutions, including monitoring the network stability and uptime. o Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required. o Handle escalated issues from L1/L2 team and provide timely resolution. o Responding and documenting outages and circuits down through incident reporting. o Identify corrective actions for critical incidents and drive them to closure to ensure stability through Problem management process. o Interact with various internal users in evaluating the needs and building a right solution to meet the requirements. o Documentation and change control. o Mentor junior team members and provide guidance in various change tasks. o Monitor event logs and services to be proactive in identifying potential issues. o Attend scheduled network change calls impacting the network availability. o Shift Handover and Shift Updates.

Must Have Technical/Functional Skills o Knowledge on network troubleshooting for Large Data Centers, Large WAN/Network environment. o Good knowledge and experience on Routing, Switching, Wireless, Firewall, load balancers, DNS, DHCP, VXLAN, VPN. o Good knowledge on automation / scripting and ability to automate repetitive tasks. o Expert level knowledge in at least one of the cloud technologies (Azure, Google Cloud Platform, AWS). o Knowledge in working with SDWAN products. o Up-to-date knowledge and understanding of your employer’’s business and industry needs, as well as the technical demands. o Expert level Knowledge/experience on network device administration (Juniper Switch, F5 LTM/GTM, Wireless, MPLS/WAN/LAN management, Paloalto Firewall) o Expert level knowledge in working with various routing protocols such as BGP, OSPF. o Hand-On experience working with a large Infoblox and Aruba ClearPass deployment. o Expert level knowledge with various protocols such as VRRP, HSRP, STP, LACP, SNMP. o Recognize the importance of customer focus and/or of serving the needs of the end user. o Productivity Tools: Word, Excel, PowerPoint & Visio., o Bachelor’s degree in technology or any other bachelor’s degree o ~10 years of Enterprise / Telecom Network infrastructure relevant experience. o Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren’‘t technically trained. o Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure. o Excellent interpersonal skills needed to work with various levels of technical staff members. o Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines. o Work with internal customers in managing requests/changes/incidents for your areas of work. o Work with global teams to provide support and complete IT projects. o Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines. o Self-motivated, constructive and positive attitude. o Possess good understanding of infrastructure management processes; knowledge on ITIL framework. o CCNP Certification would be an added advantage.