End User Compute Engineer

As an End User Compute Engineer, you will investigate and resolve IT issues, supporting a wide range of systems, devices and users. You’ll work closely with Housing teams including trade operatives and engineers, supporting a variety of end user and handheld technologies used in operational and field-based environments. You’ll manage incidents and service requests, ensuring they are handled efficiently while maintaining excellent customer service.

You’ll support and maintain end user technologies including desktops, laptops, mobile devices and Microsoft services, while contributing to system improvements and service enhancements. Working closely with colleagues, you’ll share knowledge and help drive continuous improvement across the service.

This role will be primarily office based at Sandy Park to support the operational teams. Some hybrid working will be possible.

Do you have experience in Continuous improvement?, We are currently recruiting for an enthusiastic and motivated End User Compute Engineer to join our supportive IT Services team. This is an exciting opportunity to deliver high-quality IT support across a diverse organisation, helping colleagues stay connected through reliable and effective technology., You will have experience working in a fast-paced, customer-focused IT environment, with strong problem-solving skills and the ability to diagnose technical issues effectively.

You’ll bring hands-on experience of supporting technologies such as Windows, Microsoft 365, Active Directory, end user devices and basic networking.

Strong communication skills are key, along with the ability to prioritise your workload, work independently and contribute positively as part of a team. A willingness to learn and adapt to new technologies is essential.

Pulled from the full job description

• Flexitime
• Company pension, Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working., At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.