User Interface and User Experience (UI/UX) Designer

User-Centric Design Execution: Create compelling and satisfying application interface designs by applying recognized usability heuristics, prioritizing consistency, error prevention, feedback transparency, and minimalist aesthetics. Wireframing & Prototyping: Develop detailed front-end user interface mockups, wireframes, site themes, and reusable layout templates within Adobe XD prior to active software development phases. Persona & Workflow Mapping: Utilize findings from user research and functional workflow analyses to align interface designs with defined target roles, personas, and distinct real-world usage contexts. Architectural Collaboration: Partner directly with system and solution architects to break down business requirements into front-end mockups that are both highly functional and aesthetically pleasing. Usability Testing & Tracking: Execute frequent, lightweight usability testing methods alongside users or operational proxies to expose design friction early, tracking and rectifying issues within a structured Usability Findings Log. Feedback Validation: Validate ongoing front-end builds through continuous feedback loops with the Product Owner and system stakeholders, evaluating task success rates and experience metrics. Accessibility Compliance: Design interface elements that conform entirely with Section 508 accessibility standards, actively reinforcing keyboard navigation capabilities, screen reader compatibility, and contrast requirements. Field Research Travel: Participate in occasional team travel to meet with users in life-like training environments to gather live operational feedback and directly iterate on real-world workflow challenges.

Clearance Requirement: None required at the time of application, though Public Trust or higher is preferred. Candidates must be eligible to receive and maintain a Public Trust., Candidate must be a United States Citizen and present proof of Citizenship, if selected Bachelor’s Degree from an accredited institution Minimum of 4 years of experience in user research, interface prototyping, wireframing, or workflow optimization. Exceptional creative, technical, and problem-solving capabilities with a deep emphasis on user point-of-view translation.

Desired Qualifications: Agile Framework Integration: Prior experience working closely alongside back-end developers and scrum masters within a fast-paced Agile Scrum environment. Federal UI/UX Mandates: Understanding of standard federal technology constraints, responsive framework deployment pipelines, and accessible interface design structures.

ZenPoint Solutions LLC (“ZenPoint Solutions”) is a rapidly expanding Information Technology (IT) services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture. We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation’s most critical IT missions.