IT Business Partner

Are you an experienced IT professional with a strong background in Microsoft 365 and infrastructure support? Join Transforming PLC as an IT Business Partner and play a key role in supporting and improving digital services that make a real difference across our social care operations., We are looking for an experienced IT Business Partner to join our Digital Services team. A hybrid role based in Manchester with some travel, this is a great opportunity for a technically strong, business-focused IT professional to play a key role in supporting and improving technology across a multi-site organisation. You will act as a trusted partner to stakeholders, provide technical expertise across Microsoft 365 and infrastructure, and help ensure our services are secure, reliable and fit for purpose.

What you’ll be doing:

• Act as the subject matter expert for IT infrastructure, with a focus on Microsoft 365, connectivity and site-based technologies.
• Provide Level 3 support and lead technical problem resolution across the organisation.
• Build strong relationships with stakeholders and act as a trusted advisor on digital services.
• Support secure, resilient and effective IT services across multiple locations.
• Work with third-party suppliers and internal teams to improve systems and resolve major incidents.

• Strong knowledge of the Microsoft 365 ecosystem and IT infrastructure support.
• Experience in a senior infrastructure, 3rd line or similar technical support role.
• Good understanding of networking fundamentals, cyber security and cloud technologies.
• Experience supporting multi-site environments and managing third-party suppliers.
• Excellent problem-solving skills and the ability to communicate clearly with technical and non-technical stakeholders.
• Experience in healthcare or social care environments would be an advantage.

• Competitive salary and benefits package.
• Hybrid working with flexibility aligned to business needs.
• Opportunities for professional development and career growth.
• A collaborative and supportive working environment.

Transforming PLC is a UK-based group with social care provider subsidiaries. We are committed to safe, high-quality care, strong governance, and operational excellence. Our Digital Services function enables secure, reliable technology services for colleagues across offices, care settings and hybrid working, supporting better outcomes for the people we support.