IT Field Service Technician

• Perform on-site hardware repairs and maintenance for clients across in and around, Monroeville, Charleroi, Burgettstown and nearby areas.
• Ensure proper installation of replacement parts for hardware issues; address software-related concerns as needed
• Maintain accurate service records and part usage by properly updating the ticketing system
• Log into the company’s ticketing system to track, update, and close service tickets, ensuring accurate job documentation and invoicing
• Coordinate with internal support team for guidance and issue resolution rather than directly communicating with end users
• Manage travel to service locations independently, ensuring timely arrival and adherence to scheduled appointments

• Associate’s degree in Computer Science or 2 years of hands-on experience in computer hardware repair
• Must carry yourself professionally at all times
• Must be fluent in English
• Proficiency in diagnosing and repairing computer hardware components
• Basic understanding of software troubleshooting
• Strong problem-solving skills and attention to detail
• Excellent communication and customer service abilities
• Must own and maintain personal tools necessary for computer repair tasks
• Must be comfortable with a background check
• Reliable transportation is required to travel to client sites within the designated regions

Application Process: Interested candidates should submit their resume, highlighting relevant experience and qualifications. Please include any certifications or specialized training in computer repair.

$35 - $45 an hour - Part-time, Full-time, Contract, Pulled from the full job description

• Professional development assistance
• Flexible schedule, * Compensation based efficiency with set rate per job
• Repairs can be completed as efficiently as you choose without effecting rate .
• Certifications are offered

Equal Opportunity Statement: We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Types: Full-time, Part-time, Contract

Pay: $35.00 - $45.00 per hour