Data Specialist

Our client, Enact Mortgage Insurance, is looking for a Contract Associate Sales Ops. System Analyst to support day-to-day sales operations by ensuring sales data (accounts, contacts, territories) are accurate and up-to-date., * Data maintenance: Update sales account and territory assignments in the CRM.

• Credit Exceptions: Run the entire Sales Credit Exception process (intake, investigation, documentation, routing/approvals, resolution, and
• closeout).
• Troubleshooting: Research data issues (account, contact, territory) to find the root cause and recommend corrective actions.
• CRM Housekeeping: Close/update accounts and contacts in Salesforce
• Quality Checks: Validate data accuracy of reports.
• Teamwork: Work closely with Sales, Finance, Sales Ops and others to keep policies, specifically sales credit and account rules consistent.
• Documentation: Document all processes, decisions, and exception outcomes; maintain working trackers and reference materials in Microsoft 365.
• Improvement: Identify recurring issues and propose workflow enhancements fixes.

Do you have experience in Technical troubleshooting support?, * 1+ years of experience in sales operations, CRM administration/support, or a related analytical support role.

• Exceptional problem-solving skills
• Ability to troubleshoot CRM and data issues
• Team Player: Ability to collaborate well with Sales, Sales Ops, Finance, and IT.
• Detail-Oriented: Strong attention to detail and data quality mindset.
• Proficiency with Microsoft 365 (Excel, Outlook, Teams, SharePoint, OneDrive).
• Adept written and verbal communication skills; to explain policies, findings, and next steps to non-technical audiences.
• Ability to manage multiple requests simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Salesforce experience (user, analyst, or admin support), knowledge of Accounts, Contacts, Territory Management, and basic reporting.
• Experience supporting sales credit processes, account governance, or exception management workflows.
• Familiar with CRM data standards, validation, deduplication, and audit trails.
• Experience creating process documentation (SOPs) or training materials.

Core Competencies

• Customer service mindset and responsiveness
• Process discipline and follow-through
• Analytical thinking and structured troubleshooting
• Teamwork and cross-functional collaboration (Sales, Finance, IT)
• Clear documentation and communication
• Data integrity and governance orientation

Physical Requirements:

This position requires the ability to perform the essential functions of the role, which may include reaching with hands and arms, sitting for extended periods, bending, and lifting up to 10 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements.

The pay rate for this position is $21-$23/hr. This assignment is up to a maximum of 24 months.

Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.