Application Processing Officer

Fast Passport Center is seeking a detail-oriented and organized Application Processing Officer to process passport and travel document applications accurately and efficiently. The successful candidate will review applications, verify supporting documents, maintain confidential records, and provide excellent customer service while ensuring compliance with company policies and applicable regulations., * Review and process passport and travel document applications

• Verify applicant information and supporting documents for accuracy and completeness
• Identify missing or incorrect information and communicate with applicants when necessary
• Enter and update application data in internal systems accurately
• Maintain confidential customer records and documentation
• Monitor application status and ensure timely processing
• Respond to customer inquiries by phone, email, or in person
• Ensure compliance with company procedures and document processing standards
• Prepare reports and maintain accurate application records
• Perform general administrative and office support duties as assigned

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• Previous experience in administrative support, document processing, data entry, or customer service is preferred
• Excellent attention to detail and accuracy
• Strong computer skills, including Microsoft Office and data entry systems
• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Ability to handle confidential information professionally
• Ability to work independently and meet deadlines

Paid training, Retirement plan, Vision insurance, Dental insurance, Paid holidays, Opportunities for advancement Full-time Philadelphia, PA 19103, * Competitive hourly pay

• Health, dental, and vision insurance (where applicable)
• Paid training
• Paid vacation and holidays
• Retirement savings plan (where applicable)
• Career advancement opportunities in administration and operations
• Professional and supportive work environment

Fast Passport Center specializes in passport application assistance and expedited travel document services. The company is committed to providing fast, secure, and accurate document processing while delivering exceptional customer service.

Pay: $20.00 - $27.00 per hour