IT Network Administrator

EMPLOYHQ, LLC
Elkin, NC, United States
2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$60,000.0
Working hours
Regular working hours
Job source

Tech stack

Zebra (Programming Language) Microsoft Windows Business Software Desktop Computing Laser Printing Office Suite Peripherals Computer Equipment Information Technology Laptops User Accounts

Job description

Provide on-site technical support for desktops, laptops, laser printers, copy machine printers, Zebra barcode printers, and mobile devices.

Troubleshoot hardware, software, network, and email issues.

Set up and configure new computers, peripherals, and user accounts.

Assist employees with Microsoft 365, Windows 11, and common business applications.

Maintain inventory of IT equipment and documentation.

Coordinate with vendors and escalate complex technical issues when necessary.

Deliver professional and friendly customer service to staff and clients.

Travel between company locations as needed for support and equipment setup.

Requirements

Basic knowledge of Windows 11 operating systems and networking.

Experience with Microsoft 365 and standard office software.

Strong communication, troubleshooting, and organizational skills.

Ability to work independently and manage multiple priorities.

Prior help desk or technical support experience preferred.

Valid driver’s license required.

Ability to lift and move computer equipment when necessary.

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