Support Assistant - IT/Software

You’ll be part of a dynamic support team, providing day-to-day assistance to plant operators across the manufacturing process. This is a hands-on role where you’ll be resolving system issues, supporting users, and working closely with software developers and operational teams., * Managing and resolving multiple support queries from plant operators

• Identifying and troubleshooting data issues within control systems
• Reporting root causes of problems to software development teams
• Supporting end-users in the effective use of applications
• Working collaboratively with personnel across all levels of the site

• Experience with Oracle Database / SQL within a working environment (1+year)
• Strong Excel skills
• Ability to read source code (e.g. PL/SQL, C)

About You

• Excellent communication and interpersonal skills
• Well organised and able to follow defined processes
• Reliable, with strong attention to detail and attendance
• Happy to undergo BPSS security clearance prior to starting, and to be enhanced to SC whilst in assignments.
• Our client is unable to sponsor candidates who are on a works visa, * Degree or higher qualification in a software-related discipline
• Interest in software systems within a manufacturing or industrial environment
• Willingness to learn and develop within a technical support role

• People who are local to site would be preferred

• Why Apply?
• Great entry point into a highly regulated nuclear environment
• Opportunity to develop technical and operational experience
• Work with experienced engineers and control systems teams

Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion’s approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.