Senior Systems Administrator (Okta)

The Senior Systems Administrator (Okta) is responsible for the stable operation, administration, and maintenance of the DLA Okta environments, including user management, configuration, integration, and Tier III technical support. This role ensures secure access and optimal performance of identity management systems, providing expert guidance to Tier I/II support teams and coordination with the DLA PMO and integration teams., * Plan, develop, install, configure, maintain, and optimize all Okta network software, communication links, and environments.

• Manage configuration, operation, and administration of DLA’s Okta system, including web and application tiers.
• Analyze and resolve end-user software and connectivity issues, performing capacity and performance analysis.
• Develop, maintain, and implement automated tools and scripts to improve administrator efficiency.
• Provide Tier III support to Tier I/II helpdesk personnel for escalated incidents.
• Collaborate with project managers, system administrators, network engineers, and development teams to troubleshoot and optimize Okta integrations.
• Perform security and compliance monitoring, including STIG remediation, vulnerability assessment, and incident response.
• Maintain system documentation, Standard Operating Procedures (SOPs), and disaster recovery/COOP plans.
• Deploy updates, patches, and new installations for Okta environments in accordance with DLA requirements.
• Provide technical recommendations for architecture, upgrades, and integrations to ensure alignment with business and security objectives.
• Document and track system changes, including root cause analyses for service disruptions.

• Must hold Active Secret Clearance
• Minimum 5 years of professional experience supporting large-scale Okta environments in IT administration.
• Extensive knowledge of Okta administration, configuration, and integration with enterprise systems.
• Hands-on experience with Active Directory, APIs, firewalls, and Zero Trust security models.
• Proficiency in troubleshooting, system tuning, and performance optimization.
• Familiarity with cloud services and hybrid integration (OCI or similar).
• Certifications - Relevant Okta certification from a nationally recognized technical authority.
• Strong communication skills for coordination with government personnel and support teams.
• Analytical and problem-solving skills to resolve complex technical issues.
• Ability to work independently and manage multiple tasks simultaneously.Familiarity with DLA/DoD cybersecurity policies, RMF, and federal compliance requirements.

At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.