NGPOS Ops Onsite Support Engineer

Job Description The HR Business Partner will drive all people activities, initiatives and programs for the entire Mason HPC site supporting the Plant Manager and acting as a key …

• 17 days ago

• 3+ years SRE, incident management, or production support experience for enterprise systems
• Experience leading P1/P2 major incidents, including bridge/war-room facilitation and outage communication
• RCA/problem management experience, including corrective and preventive action follow-through
• Production troubleshooting experience across cloud, on-prem, store, or POS environments
• Observability/monitoring experience, including logs, dashboards, Dynatrace, Azure Monitor, or similar tools
• Linux and scripting experience, including Bash or Python
• Kubernetes, Docker, Azure, or GCP familiarity
• Agile and Jira experience
• Strong communication skills with technical and business stakeholders during incidents

Plusses

• Dynatrace or Azure Monitor experience
• Store systems or POS production support experience
• Cloud, on-prem, and store environment support experience
• Playbook, runbook, or postmortem documentation experience

Compensation for this position ranges from 125k/year - 146k/year per year, based on experience. Payment is bi-weekly and is based on all hours worked, without eligibility for overtime. This position requires the individual to be located in the Blue Ash, OH area., + $104,200-130,200 per year

Capgemini

• Cincinnati, OH
• $73,150-174,000 per year At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative com…