Principal, Cloud Engineer - Observability in Derry Village

You will work in a collaborative, transparent, and innovation-driven environment where engineering excellence, continuous learning, and open-source contribution are core to how we operate. This is a high-impact role where your expertise will influence platform architecture, engineering practices, and the developer experience across the organization.

What You’ll Do

• Lead the design and implementation of cloud- observability platforms across AWS and Azure environments
• Develop and operate highly scalable systems on AWS (EKS, core services) with strong focus on reliability, performance, and automation
• Own the end-to-end lifecycle of observability tooling, including hosting, maintenance, scaling, and optimization
• Drive adoption of OpenTelemetry (OTel) standards for metrics, traces, logs, and profiling
• Build and enhance platform capabilities using Python and/or Go
• Architect and optimize CI/CD pipelines enabling rapid, secure, and reliable deployments
• Collaborate with cross-functional teams to improve system visibility, debugging capabilities, and performance insights
• Define and promote best practices for cloud engineering, observability, and platform reliability
• Mentor engineers and provide technical leadership across squads

We are seeking a highly motivated Principal Cloud Engineer to join our Observability Platform team within Fidelity Architecture and Engineering. In this role, you will help design, build, and operate scalable, cloud- observability solutions that support our most critical digital services., * 10+ years of software engineering or cloud engineering experience

• Deep expertise in AWS cloud stack, especially:
• EKS (Kubernetes on AWS)
• Core services (IAM, EC2, networking, storage, etc.)
• Strong experience working with Kubernetes and cloud- ecosystems
• Hands-on experience with observability tools/platforms (e.g., Prometheus, Grafana, Datadog, OpenTelemetry, etc.), including hosting and operational ownership
• Proficiency in Python and/or Go for platform and tooling development
• Strong understanding of CI/CD practices and tools
• Experience working with Infrastructure as Code (Terraform, CloudFormation, etc.)
• Familiarity with the Azure cloud stack and hybrid/multi-cloud environments
• Working knowledge of OpenTelemetry (OTel) concepts and implementation

Bonus Skills

• Experience building or operating large-scale internal platforms
• Exposure to eBPF-based observability or advanced profiling solutions
• Experience integrating observability across multi-region / multi-cloud environments
• Experience or interest in applying AI/ML techniques to observability (e.g., anomaly detection, predictive insights, intelligent alerting, or AIOps)
• Active participation in or contributions to open-source projects
• Strong background in performance optimization and distributed systems