OM - Service Order Manager - Travis AFB

HHS Government Services is seeking a Service Order Manager to administer and direct day-to-day work control and dispatching functions, computer data management, and operational reporting at a federal installation in California. This position works under the direction of the Site Manager and requires thorough knowledge of personal computer software systems for accounting, word processing, and data management, as well as supervision and procedures for operating a service department. This position supports a federal government contract and is subject to applicable federal contractor compliance requirements including CMMC., * Reviews service order scopes and plans to determine project timeframes, procedures, staffing requirements, and allocation of available resources across project phases

• Schedules work plans and staffing requirements for each phase of a project and arranges for recruitment or assignment of subcontract personnel where applicable
• Confers with project staff to outline work plans and assign duties, responsibilities, and scope of authority
• Directs and coordinates activities of project personnel to ensure projects progress on schedule and within prescribed budget
• Modifies project schedules, plans, and assigned personnel as required
• Confers with project personnel to provide technical advice and resolve issues throughout the project duration
• Maintains facility records in DMLSS
• Maintains a tracking system for funded and unfunded corrective maintenance and unscheduled work received and completed
• Assists the Site Manager in preparing and submitting monthly progress reports
• Monitors maintenance requests and ensures work orders are processed and completed in an efficient and effective manner
• Performs quality inspections on staff tasks through frequent job site visits
• Tracks and documents completion of all work performed by subordinates in the computerized maintenance management system (CMMS) and other designated databases
• Ensures all building files, drawings, and maintenance records are kept current and maintained as required
• Other duties as assigned, This position is located on a federally controlled installation and requires the following as a condition of employment:
• Successful completion of a comprehensive federal background check
• Pre-employment drug screening with a negative result
• Ongoing compliance with HHS Government Services’ Drug-Free Workplace policy

As a federal contractor, HHS maintains a strict drug-free workplace. In accordance with the Drug-Free Workplace Act and federal contractor requirements, marijuana is a disqualifying substance regardless of state law or the possession of a medical marijuana card.

• Excellent oral and written communication skills
• Broad knowledge of facility operations and maintenance
• Proficiency in Microsoft Office suite
• Experience with CMMS platforms preferred; familiarity with DMLSS a plus
• Ability to obtain and maintain federal installation access credentials
• Must be able to obtain and maintain any required security clearance or access authorization consistent with CMMC requirements for this contract

Work Environment

• Must be able to lift up to 50 lbs. and perform physical tasks including squatting, bending, stooping, kneeling, climbing ladders, and standing for extended periods
• Occasional exposure to elements such as heat, cold, noise, dust, dirt, and chemicals within acceptable safety limits
• Minor safety hazards may be present; appropriate PPE will be provided

California pay transparency notice: The anticipated pay range for this position is $80,000 to $90,000 per year. Actual compensation will be determined based on experience, qualifications, and applicable wage determinations.