IT Support and Help Desk

We are seeking an entry-level IT Support and Help Desk professional for a temp-to-hire opportunity in Los Angeles, CA. This role supports employees across office and field environments within the engineering services industry, providing hands-on technical support, troubleshooting, device setup, user assistance, and basic network support., * Provide day-to-day IT support for office and field employees, including troubleshooting computers, laptops, printers, mobile devices, email, and user access issues.

• Set up new employee workstations, user accounts, software applications, equipment, permissions, and password resets.
• Support network connectivity, Wi-Fi, VPN access, internet service, routers, switches, firewalls, and general infrastructure reliability.
• Assist with cybersecurity best practices, endpoint protection, security updates, MFA, suspicious activity monitoring, and compliance-related support.
• Manage IT hardware inventory, equipment purchases, repairs, warranty claims, mobile devices, tablets, and replacement schedules.
• Support field technology needs, including tablets, GPS vehicle tracking, dash camera systems, electronic timesheets, field reporting tools, and remote jobsite connectivity., AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

This is a great opportunity for someone with 1 to 2 years of IT support experience who wants to build a well-rounded technical foundation in desktop support, help desk operations, cybersecurity practices, hardware management, and field technology support. The environment offers exposure to a wide range of systems and users, along with supportive leadership, collaborative teamwork, and the potential to grow into a longer-term role.

3.83.8 out of 5 stars Los Angeles, CA 90065 $23 - $28 an hour - Temp-to-hire, Pulled from the full job description

• 401(k)
• Vision insurance
• Dental insurance
• Paid sick time