Site Reliability Engineer

• Implement and manage platform observability using Dynatrace and Splunk, including monitoring, alerting, centralized logging, and operational dashboards.
• Support incident response operations, coordinating with the Monitoring and Incident Management Manager to detect, escalate, and resolve incidents within required SLA timeframes.
• Implement and maintain automated recovery procedures including node failure detection, cordon/drain/replace workflows, and failover automation.
• Participate in 24x7 on-call rotation to maintain platform availability and respond rapidly to Critical and High severity incidents.
• Proactively engage in PI planning alongside supported application teams to address infrastructure dependencies and capacity planning.
• Develop and maintain operational runbooks, SRE automation scripts, and post-incident root cause analysis documentation.
• Monitor resource saturation metrics and autoscaling policy effectiveness, alerting before defined thresholds are exceeded.
• Track and report SRE metrics including availability, incident frequency, MTTR, and reliability trends.

• Bachelor’s degree in Computer Science, Engineering, IT, or related field (4 additional years of relevant experience may substitute)
• 5+ years of site reliability engineering or cloud operations experience in Kubernetes-based environments
• Hands-on experience with Dynatrace, Splunk, and enterprise monitoring and alerting platforms
• Experience with AWS GovCloud operations, Kubernetes/EKS node management, and automated recovery procedures
• Ability to support 24x7 on-call operations and respond rapidly to Critical incidents
• Proficiency with SRE automation scripting and root cause analysis methodologies

Preferred Qualifications

• Experience with SRE frameworks including SLI/SLO/SLA definition and error budget management
• AWS Certified SysOps Administrator or equivalent
• Certified Kubernetes Administrator (CKA)

Education:

• Bachelor’s degree in Computer Science, Engineering, or IT (Required)

Experience:

• Site reliability engineering in cloud Kubernetes environments: 5 years (Required)

License/Certification:

• AWS Certified SysOps Administrator (Preferred)
• Certified Kubernetes Administrator (CKA) (Preferred)
• CompTIA Security+ (Preferred)

Location and Ability to Commute:

• Remote

Security clearance:

• Public Trust (Preferred), * Bachelor’s (Required)

Experience:

• Agile: 4 years (Preferred)
• Site reliability engineering in cloud Kubernetes environment: 5 years (Required)

Language:

• English (Required)

License/Certification:

• AWS Certified SysOps Administrator (Preferred)
• Certified Kubernetes Administrator (CKA) (Preferred)
• CompTIA Security+ (Preferred)

$113,050 - $133,000 a year - Full-time, Pulled from the full job description

• Referral program
• Tuition reimbursement
• Parental leave
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off, * 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance