IT Support Specialist

VigorCare Pediatric Services

Los Angeles, CA, United States

about 1 month ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Microsoft Windows Apple Mac Systems Software Applications Network Troubleshooting Microsoft Office Computer Networking Systems Information Technology

Job description

We are seeking a highly skilled and motivated IT Support Specialist to join our team at VigorCare Pediatric Services in Los Angeles, California. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and clients, ensuring the smooth and efficient operation of our IT systems., * Install, configure, and maintain computer systems, printers, and other IT equipment

Perform regular maintenance and updates on all IT systems to ensure optimal performance
Monitor and respond to IT support tickets, providing timely and effective solutions
Train and assist employees in the use of various software applications and systems
Collaborate with other IT team members to identify and implement process improvements
Stay informed on the latest technology trends and make recommendations for upgrades or new systems
Ensure the security and integrity of all data and systems through regular backups and updates
Provide excellent customer service and maintain a positive and professional attitude at all times

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field
Proficient in Windows and Mac operating systems, Microsoft Office Suite, and network systems
Strong knowledge of troubleshooting hardware, software, and network issues
Excellent communication and interpersonal skills
Ability to work independently and in a team environment