CSS - Employment Services Specialist / 61012817

• The CSS - Employment Services Specialist maintains data related to employers, insurers, courts, private attorneys and other parties within the Palmetto Automated Child Support Services (PACSS) system. The specialist is responsible for ensuring the accuracy, integrity, and overall maintenance of the employer database within the Employer Services Unit (ESU). This includes updating and optimizing of the employer data table to ensure it meets Child Support Services Division (CSSD) standards and supports the ESU needs.

• Updates employer records in database as necessary, including new entries, changes in information, and merging of duplicate information; collaborates with cross-functional teams to gather and verify employer data; monitors database performance and recommend or upgrades to enhance efficiency and usability.

• Conducts research and outreach to employers and other parties maintained in the automated system to document appropriate contact; maintains OTHP data within PACSS for clerk of court, private attorneys, and other parties integral to the provision of Child Support Services.

• Updates the automated system appropriately with changes in employment status of individuals; serves as a liaison to ensure compliance with the income withholding process; provides guidance to employers on the income withholding process and individual withholdings.

• Performs job deliver and/or performance or appropriate customer service delivery to clients, the public, and co-workers as an integral requirement. To ensure that personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. To protect the agency networks and application by safeguarding systems, equipment and data.

• Performs related duties as required. Performs Red Cross Shelter duty as required.

A High School Diploma and experience in clerical, administrative, social work, correctional, business administration or general business. An Associate Degree or Bachelor’s Degree may be substituted for the required work experience. This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. “See Resume” is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers. Must possess a valid driver’s license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments., Do you have experience in customer service? Do you enjoy working with the public? Are you detail-oriented? If so, the Department of Motor Vehicles may have a position for you as a …

• 15 hours ago

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Child Support Services / Richland County, + $39,300-53,100 per year Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthe…

• 2 days ago +

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.