IT Specialist

· Respond to all user issues, document, resolve and communicate with other IT members and subsequent shifts

· Thoroughly communicate project requirements from Department Heads to IT Management and follow-up throughout project milestones until completion

· Regularly rotate with other IT personnel to expand understanding of our scope of responsibility

· Monitor device state and other defined metrics as well as respond if prompted

· Manage all IT assets and IT expendable materials in support of Production

· Take initiative to improve processes for enhanced user support

The IT Department at Hyundai Glovis has an IT Specialist position for immediate opening on 3rd Shift. Our IT specialists work in a high-speed production environment where time is of the essence. The ideal candidate is a dependable, punctual and technically proficient IT professional that specializes in desktop/mobile troubleshooting, has a strong understanding of LAN technologies, who can quickly assess an issue, identify a cause, repair/report the issue and upon completion, document as well as share details regarding what transpired.

This position is subject to a very flexible schedule and compensated overtime. The needs of the department and the production schedule will dictate the work schedule for this position.

Basic Requirements:

A bachelor’s Degree is preferred, but not required.

2+ years’ experience in IT or supporting users in a technical capacity

Must be able to independently lift and carry heavy IT equipment up to 50 lbs.

A solid understanding of: LAN (Wired/Wireless), Mobile Device Management, Desktop PC Troubleshooting, Printer Troubleshooting, Active Directory

· Strong communication skills both verbal and written

· Strong customer service skills

· Strong sense of professionalism, * High school or equivalent (Required)

Experience:

• IT: 2 years (Required)

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How soon would you be able to start if offered the position?
• Can you work an overnight shift?
• What is your salary expectation from the given pay range for this position?
• The working days are Sunday through Thursday. Are you able to work these days?