IT Technical Writer (Mid-Level)
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Role details
Tech stack
Requirements
Clearance: Must be eligible to obtain and maintain a Public Trust clearance
Key Requirements:
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5+ years of professional technical writing experience
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2+ years supporting IT operations or IT-related documentation
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Experience creating and maintaining SOPs, work instructions, knowledge articles, technical manuals, operational procedures, and project documentation
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Experience with IT Service Management (ITSM) processes and documentation
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Strong proficiency with Microsoft Office 365 and Visio
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Familiarity with ITIL, Agile, and/or Waterfall methodologies is preferred
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Excellent communication and stakeholder management skills
Benefits & conditions
$30 - $35 an hour - Contract
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