Infrastructure Support Technician

• Coordinate rack installations, decommissions, migrations, and equipment deliveries
• Support and maintain server, network, storage, rack security, and power distribution infrastructure
• Perform hardware installation, troubleshooting, and maintenance
• Assist with audits, operational readiness reviews, and compliance efforts
• Escort visitors and vendors as required
• Utilize ticketing systems, asset management tools, and infrastructure monitoring solutions
• Support capacity planning, infrastructure management, and operational monitoring
• Maintain accurate documentation of incidents, changes, and infrastructure activities
• Provide incident response support and communicate status updates to stakeholders
• Coordinate multiple projects and priorities in a fast-paced environment
• Provide guidance and support to junior team members

• 3+ years of experience installing, decommissioning, and troubleshooting data center IT hardware
• 3+ years of experience supporting power and data cabling infrastructure within a data center environment
• 3+ years of experience working with facility maintenance teams, security staff, vendors, and customers to support data center operations
• 3+ years of experience supporting data distribution, power distribution, physical infrastructure, and network connectivity within a data center

Preferred Skills

• Knowledge of data center electrical and mechanical systems, including:
• Feeders
• Transformers
• Generators
• Switchgear
• UPS Systems
• ATS/STS Units
• PDUs
• Chillers
• Air Handling Units
• Experience with Data Center Infrastructure Management (DCIM) tools
• Experience with data center visitor management systems, * Experience in Data Center Operations
• Strong understanding of Physical Infrastructure, Power Management, and Network Connectivity
• Experience working in enterprise-scale data center environments
• Strong troubleshooting, documentation, and communication skills
• Ability to work effectively with technical teams, vendors, facilities staff, and business stakeholders

Peoplelink LLC, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. TeamSoft’s dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. TeamSoft is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.