Senior Change Lead ERP Implementation

Change Agent Network (CAN)

• Facilitate ongoing CAN meetings for a multi-site network of change agents embedded across manufacturing, warehouse, finance, procurement, and field service functions
• Develop monthly meeting content, process-specific talking points, and field feedback frameworks that translate complex ERP changes into plain language accessible to frontline workers, supervisors, and non-desk employees
• Monitor network participation and engagement across sites and shifts, identify coverage gaps, and coordinate with the OCM Lead to address risks before go-live

Communications and Stakeholder Engagement

• Execute a structured, ADKAR-aligned communications plan for a diverse workforce that includes shop floor workers, shift-based employees, office staff, and international locations, reaching people where they are and not just through email
• Draft and distribute audience-targeted content across multiple channels, including email, SharePoint, intranet, supervisor cascade scripts, and display screens; manage the communications calendar and maintain cadence through go-live
• Coordinate pulse survey distribution, synthesize results, and deliver readiness insights to program leadership

Change Impact Assessment Readouts and Finalization

• Stakeholder interviews are substantially complete; the primary deliverable in this workstream is synthesizing findings into polished, executive-facing summary presentations and process area readout decks
• Requires strong PowerPoint design and visual storytelling skills, with the ability to distill complex, nuanced findings into clear and compelling slides for senior leadership audiences
• Coordinate readout scheduling and delivery with the OCM Lead, managing senior stakeholder expectations and facilitating discussion of findings at the leadership level

• Proven track record of leading end-to-end organizational change management on enterprise ERP implementations, from stakeholder assessment and impact analysis through training, go-live, and sustainment
• Prior Big 4 or top-tier management consulting firm experience required, with demonstrated ownership of OCM workstreams on large-scale technology transformation programs
• Exceptional PowerPoint and presentation skills; must be able to develop executive-ready deliverables independently and facilitate readouts with senior leaders with confidence and credibility
• Demonstrated experience designing and managing change agent or ambassador programs in complex, multi-site, multi-functional organizations
• Track record of building and executing structured communications strategies for diverse employee populations, including hourly workers, shift-based teams, and non-desk employees
• Strong background in change impact assessment, with the ability to synthesize stakeholder findings into clear, actionable insights and leadership-facing deliverables
• Comfortable in high-change environments where employees are transitioning from informal processes, manual workflows, and spreadsheet-driven operations to system-driven ERP execution
• Able to work independently, manage competing deliverables under time pressure, and maintain clear alignment with the OCM Lead without close supervision
• Experience in manufacturing, energy, oil and gas, or operations-intensive industrial sectors strongly preferred
• Houston, TX location strongly preferred; must be available for on-site presence at client facilities as needed
• 1099 contractor status required

PREFERRED

• PROSCI certification or equivalent change management credential
• Microsoft Dynamics 365 Finance and Supply Chain Management ERP implementation experience
• Working knowledge of ADKAR as a delivery methodology applied at the process and floor level, not just as a framework
• Experience on programs serving shop floor, shift-based, or non-desk employee populations
• Experience supporting go-live readiness activities including change agent deployment, readiness assessments, and cutover communications

Pay: $90.00 per hour

Education:

• Bachelor’s (Required)

Experience:

• Big 4 Consulting: 4 years (Required)
• ERP Change Management: 5 years (Required)

Work Location: Hybrid remote in Houston, TX 77053

Precise Process Consulting (PPC) is seeking an experienced Senior OCM Change Lead for an immediate contract engagement supporting a Microsoft Dynamics 365 Finance and Supply Chain Management (D365 F&SCM) ERP implementation. The client is a multi-site energy services manufacturer undergoing a full operating model transformation, moving from a legacy ERP, homegrown systems, and manual workarounds to a standardized enterprise platform. This is a high-change environment spanning manufacturing operations, warehouse, procurement, finance, and field services, with a January 1, 2027 go-live.

The engagement is mid-execution with established strategy and active program infrastructure in place. This is a hands-on execution role, not a strategy build. The right candidate integrates quickly, works independently, and owns deliverables with minimal ramp time.