ServiceNow Developer (Cybersecurity)

The ServiceNow Developer – Cyber Security role will leverage skills to help develop, support, and enhance our ServiceNow SecOps module. Will expect collaboration with other module owners in the IT space, this position will have a focus on the Security side and working with CISO organization.

Position Responsibilities may include, but not limited to:

• Liaise with key stakeholders to determine the requirements and goals for the SecOps and Vulnerability Response module.

• Help design a scalable, robust ServiceNow SecOps architecture focusing on SecOps module.

• Define and develop integrations with external systems like vulnerability scanners, ticketing systems, and SIEM solutions.

• Implement the design by configuring and customizing the ServiceNow platform, keeping best practices in mind.

• Coordinate with QA and end user teams to facilitate User Acceptance Testing (UAT) to ensure the solution meets the specified requirements.

• Identify opportunities to optimize the performance of the ServiceNow SecOps applications for maximum speed and scalability.

• Ensure the architecture complies with industry and data security standards.

• Work with RH Security and IT teams to improve and expand the value that we are delivering.

• Other projects and duties as assigned.

• Minimum of 1 year of ServiceNow development experience (Implementation/integration, enhancement and production level design and development support).

• At least 1 year focused on implementing ServiceNow SecOps and Vulnerability Response

• Experience in REST/SOAP web services and API integrations.

• Must possess a willingness to learn, a positive attitude, ambition, high energy, and self-motivation.

• Strong collaboration skills - able to work in a team-oriented collaborative environment. Excellent verbal and written communication skills to interface with managers, staff, customers, and vendors at all levels within the company.

• Ability to work effectively with stakeholders and IT teams to gather requirements and develop solutions.

• Familiarity with project management methodologies, such as Agile or Waterfall.

• Working technical knowledge of current systems software, protocols, procedures, and standards.

• Travel - Occasional, based on issues, system requirements, training, etc. * ServiceNow certifications - Certified Implementation Specialist in ITSM, VR, Risk and Compliance, SIR.

• ITIL v3 certification

• Excellent analytical and problem-solving skills