Programmer-Analyst I

Designs, codes, implements and maintains computer programs for microcomputer applications utilizing high-level software development tools. Develops and implements Structure Query (SQL) reports and screens to run on mainline hospital applications. Provide technical and analytical support for PC based applications and commercial software packages. Analyze user requirements for computer and server-based applications and develops specification for application development or purchase. Prepare status reports that quantitatively and qualitatively inform of project progress and results. Recommends software solutions, including both commercial software packages and in-house developed applications, based on user requirements. Generates and analyzes documents, charts and/or diagrams of business problems to be programmed or addressed via systems acquisitions. Develops, tests and installs end user applications using microcomputer development tools, Structured Query Language and other report writer tools to meet users requirements. Assists in developing project cost and benefit estimates to establish project worth, including the development of alternative considerations leading to recommendations for new systems or systems changes. Assist with user training, to assure effective use of in-house and commercial software packages. Supports users requiring linkage between computers and mainframe systems, including system interfaces, downloading and uploading. Assist in developing departmental policies and standards related to use of systems and software. Provides direction to Programmer Analyst I., * Documents and submits required information and data in a timely fashion.

• Clearly and accurately documents designated processes, policies, products, service offerings, etc.
• Ensures that documentation is tailored to expected readers / users.
• Uses correct terminology.
• Conforms to required style and format.

Technology And Equipment Use

• Demonstrates technical skill in using equipment appropriate for role.
• Understands equipment operation.
• Maintains equipment in working order. Troubleshoots equipment problems.
• Uses technology to increase productivity. Adapts to new technology.

Documentation

• Documents and submits required information and data in a timely fashion.
• Clearly and accurately documents designated processes, policies, products, service offerings, etc.
• Ensures that documentation is tailored to expected readers / users.
• Uses correct terminology.
• Conforms to required style and format.

Additional Duties

• Adheres to the hospital and departmental attendance and punctuality guidelines.
• Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
• Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age-specific customer service skills.
• Wears protective clothing and equipment as appropriate.

• Bachelor’s Degree in Computer science, information systems technology, or related discipline - Required
• Associate’s Degree and 4 years relevant experience - Required

Work Experience

• 1 year Programming, HL7, Cloverleaf, SQL, HTML, and/or Server-Side Development - Required
• 1 year Web site development/administration and/or server administration - Preferred
• 1 year Experience in a Healthcare setting - Preferred, * Organizational Skills
• Communication Skills
• Interpersonal Skills
• Customer Relations
• Mathematical
• Analytical
• Grammar, Spelling
• Read, Comprehend Written Instructions
• Follow Verbal Instructions
• Basic Computer Skills
• Microsoft Office Suite
• Broad understanding of computer system concepts including hardware, software, operating systems and network communications., INTEGRITY: Earns others’ trust by demonstrating consistency of values, principles, actions, methods, and outcomes; regarded as an honest person of steadfast character, lacking in ulterior motives or hidden agendas.

DECISION MAKING: Exhibits sound and accurate judgment in decision-making.

ACCOUNTABILITY & PERFORMANCE IMPROVEMENT: Takes responsibility for own actions, holds self and others to high ethical and performance standards, and continually strives to improve levels of individual, team, and organizational performance.

DIVERSITY AND INCLUSION: Exhibits behaviors that promote an inclusive workplace culture where all feel welcome, valued, respected, and heard. Such behaviors include respect for different perspectives, intentionally including diverse co-workers in decision making, voicing concern when others are being excluded, and fostering positive relationships with peers.

TEAMWORK & COMMUNICATION: Contributes to building a positive team spirit by offering assistance and support to co-workers, communicating clearly and effectively, and collaborating with others to ensure that team goals are consistently achieved.

CUSTOMER CENTERED SERVICE EXCELLENCE: Demonstrates commitment to the highest standards of customer satisfaction by displaying courtesy and sensitivity and responding promptly to customer needs.

QUALITY ORIENTATION: Promotes and participates in efforts to achieve and maintain uncompromising quality care.