DevOps Engineer - DV Cleared

We’re looking for a DevOps Engineer to join a collaborative team supporting business-critical platforms where reliability, security and service quality are at the heart of everything we do.

In this role, you’ll work across both business-as-usual support and project delivery, helping to ensure platforms remain stable, resilient and fit for purpose. You’ll take ownership of incidents, proactively monitor system health and act as a key point of contact for Elastic-related services. Working alongside experienced engineers, you’ll have the opportunity to share knowledge, develop your technical expertise and contribute to the continuous improvement of services while operating within established ITIL-based service management processes., * Investigate, triage and resolve incidents, service requests and technical issues in a timely manner.

• Proactively monitor and maintain system health to ensure high levels of service availability.
• Act as the technical focal point for Elastic-related incidents, problems, changes and service requests.
• Support a combination of operational (BAU) activities and project-based work.
• Follow ITIL-based service management processes to ensure consistent and high-quality service delivery.
• Build and maintain effective working relationships with internal stakeholders and third-party suppliers.
• Contribute to service improvements through automation, monitoring and best practice.

Are you someone who enjoys keeping critical systems running smoothly while continuously improving how they work? Do you like balancing hands-on technical problem solving with structured ways of working in secure, high-impact environments?, * Experience working with virtualised environments, including containerisation and Kubernetes.

• Practical knowledge of Infrastructure as Code (IaC).
• Experience using scripting and automation to improve system reliability and operational efficiency.
• Working knowledge of networking concepts, including routing, firewalls and proxies.
• Experience administering and supporting Linux operating systems.
• Understanding of digital certificates, authentication methods and certificate authority services.
• Experience with Ansible and Bash scripting.
• Experience using Terraform.

Security Clearance

This role requires Developed Vetting (DV) Security Clearance.