Digital Business Analyst

We’re looking for a Digital Business Analyst to join our Digital Programmes team to help shape the way digital services are designed and delivered across UHS.

This is an opportunity to work on a wide range of digital projects working with clinicians, operational and technical teams to understand how services work today and how they could work better in the future. You’ll play a key role in identifying user needs, mapping business processes, defining requirements and helping ensure new digital solutions meet the needs of the people who use them.

You will report to the Lead Digital Business Analyst and work alongside our project managers, portfolio office, digital specialists and stakeholders from across the Trust. This is an excellent opportunity for someone who enjoys problem-solving, working with people and influencing positive change through digital transformation.

University Hospital Southampton is one of England’s largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

At UHS, we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Responsibilities

• Lead requirements gathering activities through stakeholder workshops, interviews and user research to understand and document business and user needs.
• Develop and maintain current and future business process maps, user stories and functional requirements to support digital projects and system procurements.
• Coordinate and support user acceptance testing, ensuring digital solutions meet agreed business requirements and deliver value to end users.
• Act as the link between operational teams, clinical services, technical teams and suppliers, helping translate complex requirements into practical digital solutions.

What experience and skills are needed?

• Experience facilitating workshops, gathering requirements and applying business analysis techniques to understand and solve complex problems.
• Experience of documenting business processes, developing user stories and producing clear system or service requirements.
• The ability to communicate complex information clearly to both technical and non-technical audiences and build positive relationships with a wide range of stakeholders.
• Strong analytical skills with the ability to work independently, challenge assumptions constructively and identify practical solutions to support service improvement., * A degree-level qualification or equivalent experience and evidence of continuing professional development are essential.
• Experience within healthcare, digital transformation or service improvement environments would be advantageous.
• The post holder may occasionally be required to undertake out-of-hours work to support project delivery activities.