SAP SD Consultant

As an SAP Consultant Sales & Distribution (SD), you are responsible for delivering high-quality services within the SAP Logistics domain. You ensure compliance with service levels, manage delivery activities, and maintain smooth operations across a distributed delivery model, including offshore teams.

In this role, you act as a trusted subject matter expert for the client, collaborating closely with both internal teams and the Service Delivery Manager to guarantee superior service performance.

Key responsibilities:

• Take ownership of cross-domain incidents, ensuring timely follow-up and resolution.

• Monitor and report on service-level agreements (SLAs) across all relevant domains.

• Maintain, optimize, and oversee dashboards that track performance metrics and service quality indicators.

• Act as the primary owner for COSUI-related tasks, improvements, and enhancements.

• Support operational leadership activities and contribute with hands-on guidance within the team.
• Provide expertise and coaching to colleagues when needed., * Flexibility & Autonomy: Work from clients, from home, from Capgemini office or even sometimes from abroad - to work the way that works for you.
• Diverse Projects: Join a global leader with clients across industries, offering you the chance to work on varied and impactful projects.
• Learning & Growth: From onboarding to exclusive partner events and leadership programs, we invest in your development; and you will get an exclusive ‘SAP Learning Hub’ license and can use it to continuously enrich your leaning experience
• Community & Support: Build your network within our expertise communities and collaborate with passionate consultants across the globe.

• Strong technical expertise and hands-on experience in SAP Sales & Distribution (SD).
• Solid understanding of logistics processes and the SAP integration landscape.

Preferred (Bonus) Competencies:

• Experience with SAP VIM (Vendor Invoice Management).
• Familiarity with SAP Ariba for procurement workflows and supplier collaboration., * Experience using ServiceNow for incident tracking, SLA monitoring, and reporting.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world., Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.