Experienced IT Field Engineer with French language (Paris based)

Providing hands on site for Network, Telephony and Windows related activities:

o Networking: Patching, VLAN issues, switch issues (faulty ports, port flapping, network loops, IP clashes), WIFI issues, faulty firewalls and faulty routers - basic troubleshooting under direction of IT teams

o Telephony: basic troubleshooting

o Windows: issues on PCs, printers, MFP’s, scanners - basic troubleshooting

• Audits & reports - checking what kit is on site, serial numbers, taking photos

• Providing hands and eyes for IT team, liaising with them on all issues and assisting with network, infrastructure and server support

• Knowledge of ticketing systems and their functionality

• Elementary awareness of BIOS settings

• Understanding of Internet access & network management (VLAN, VPN, WiFi)

· Engineer skills - Desktop/end user support

· Language(s) spoken - French (very good standard) and English

· Soft skills

o Proactive communication

o Sense of responsibility and reporting

o Pro client-driven mindset orientation

o Be able to work alone

o Common sense and thinking outside of the box is very appreciated

o Ask before you act approach

· Salary - based on your seniority & experience from 28 000 EUR to 33 000 EUR/annually/full-time + various opportunities depending on your profile & skills (included restaurant ticket participation and part of health insurance warranty)

· Contract - we offer direct employment with 7-months fixed contract, when everything will go smoothly on both sides, there is permanent contract prepared

· Timeline - we are flexible with your joining date

· Reporting manager - you will be reporting directly to our Country Manager in France, Remi Fournie

Backstory & who are we?

Dworkin has been delivering end-to-end IT services, products, and solutions to companies of all sizes since 1995. We achieved ISO 9001 certification in 2004, ISO 27001 in 2025 and have continued to grow steadily ever since. Today, Dworkin is a global family of more than 350 likeminded experts, providing support across 76 countries while staying true to our original ethos:

“IT is all about people. It’s about caring enough to do a good job and making problems disappear.”

Our business language is English, the culture is rather informal and human oriented.

Job Types: Full-time, Contract Contract length: 7 months

Pay: 28,000.00€ - 33,000.00€ per year