Program Support Tech: Pocahontas State Correctional Center #00128

Provides administrative and programmatic support to the department in support of the unit and agency mission. Updates and maintains records, files, and automated databases. Prepares copies of relevant documentation, maintains files, emails documentation and answers telephone calls.

Demonstrated ability to research and analyze data in order to reach logical conclusions and prepare routine reports. Proficiency in Microsoft Office to include Word and Excel to accomplish office support requirements. Demonstrated skill in inputting data into an automated database. Ability to prioritize work, meet deadlines and complete tasks in a timely manner. Ability to communicate effectively (both oral and written) with customers, employees, and other individuals to answer questions, disseminate or explain information in a courteous manner. Experience providing customer service and administrative support to include word processing, filing and other related duties in a professional office setting. Demonstrated ability to set up and maintain automated and manual filing systems. Recent experience using office equipment (i.e., computers, printers, copier, and fax machine)., Advanced knowledge, certification, training, or degree in business administration. Experience with State Procurement and Electronic Virginia (eVa). Skill in the use of Outlook, Access, and Publisher., Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.