CRM Operations Specialist

Established in 1973 and a member of the prestigious OMNES Education Group since 2022, EU Business School (EU) is a premier international institution. Operating across Barcelona, Geneva, Munich, and our Digital Campus, we are dedicated to delivering excellence in business education and fostering the next generation of global leadership. This role ensures operational excellence, rigorous compliance with institutional timelines, and the delivery of a premium customer experience from the point of final acceptance to campus arrival. Integration Management: Lead the student onboarding journey from initial acceptance through to successful physical or digital arrival. Data & Compliance: Manage the secure collection and verification of sensitive documentation; Configure student platforms, manage tool access, and maintain the integrity of CRM systems and internal databases. Quality Assurance: Guarantee 100% compliance with established onboarding protocols and timeline benchmarks. Currently pursuing or possessing a Bachelor’s degree in Business Administration, International Business, or Marketing. Proven background in customer success, operational coordination, or administrative management. Knowledge of CRMs and the Microsoft Office 365 workspace ecosystem. Professional-level fluency in English. Work-Life Harmony: 36-hour contract with short day Friday and reduced summer hours. Hybrid Flexibility: One day of home office per week. Monday breakfast, discounted health insurance, and gym memberships in a vibrant, multicultural office. Submit your CV in English and one line note telling us what drives you. At EU Business School , we are committed to fostering an inclusive and diverse work environment where everyone is valued and respected.