Technology Support Specialist

The Technology Support Specialist assists the Systems Administrator in set up, evaluation, maintenance, and troubleshooting of computer hardware, software, other equipment and systems, including but not limited to, public computers, online patron access computers (OPAC), copiers, scanners, microfilm viewers, e-books, digital material and a variety of devices. This position acts as a first level responder to team members in technology-related matters. Monitors, operates, troubleshoots, and performs routine tasks in the operation of hardware, software, peripherals, other equipment, and systems. Researches, plans, and implements technology-related projects with minimal guidance and supervision.

• High school diploma or equivalent with experience / education in technology.

• One year or more of maintaining and troubleshooting a multi-operational system.

• One year or more of experience focused on proficiency with computer hardware, software, and systems.

• Knowledgeable in a variety of hardware, software, and operating systems.

• Current driver’s license with good driving record.

Pulled from the full job description

• Paid time off
• Employee assistance program, Flexibility: This position provides some flexibility in terms of work hours. This 20 hour position usually works fours hours a day, Monday through Friday.

Pay: $15.00 an hour

Benefits: Paid time off, including vacation, sick time and holidays.

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Pay: $14.00 per hour

Benefits:

• Employee assistance program
• Paid time off