IT Specialist in System Integration

• Point of contact for our corporate clients regarding questions about our IT applications/systems.
• Receiving incident reports via phone and email.
• Developing error analyses and solutions together with our customers
• Documenting requirements and incidents in a ticketing system and forwarding complex issues to colleagues in 2nd level support.
• Contributing to increased customer satisfaction and the further development of our customer support within a familial, international team.

Do you have experience in macOS?, * Completed training as an IT Specialist in System Integration or equivalent technical

background. Experience:

• At least 2 years of professional experience in system integration, ideally within a Service

Operation Center environment. Technical Skills:

• Operating Systems: Windows, Linux, macOS
• Networking: TCP/IP, DNS, DHCP, VPN
• Virtualization: VMware, Hyper-V
• Cloud: AWS, Azure
• Security: Firewalls, IDS/IPS, encryption technologies

Certifications (preferred):

• CompTIA Network+
• CompTIA Security+
• Microsoft Certified: Azure Administrator Associate
• Or comparable certifications

Soft Skills:

• Strong analytical and problem-solving skills
• Excellent teamwork and communication abilities, We are looking for people who are committed to contributing their expertise and personality to achieve the best for our customers. People like you who want more - and expect more.

• Continue your journey: Expand your professional horizons and explore exciting internal development opportunities and a wide range of training programs.
• Experience the difference: Receive respect and appreciation from your colleagues and take advantage of the diverse offerings of our diversity management.
• Look into the future: Work with the latest technologies and the constant innovations
• Find the balance: Benefit from our trust-based working hours for a great work-life integration.
• Feel well taken care of: We provide you a company healthcare program.
• Unplug and relax: 30 days of vacation

q.beyond AG is a leading German IT service provider. Our 1,100 employees with expertise in cloud, SAP, Microsoft, data intelligence, security and software development support our SME customers in their digital transformation.

Design future-proof IT solutions with us as IT Specialist in System Integration at one of our locations in Spain:

• Jerez de la Frontera
• Sevilla