Business Intelligence Expert / AI Engineer (Tekion DMS & CRM Automation)at Mercedes-Benz Dealership

• Build automated data pipelines that extract and organize information from Tekion DMS and CRM
• Design dashboards and reporting tools that provide actionable business insights
• Identify hidden sales, finance, service, and customer retention opportunities through advanced analytics
• Develop machine learning models that predict customer buying, trade-in, lease maturity, and service behavior
• Build customer segmentation models using AI and predictive analytics
• Utilize Natural Language Processing (NLP) to identify sales opportunities within service records
• Design intelligent marketing automation workflows for targeted Email and SMS campaigns through Tekion CRM
• Collaborate with dealership leadership to improve operational efficiency through automation
• Maintain secure, accurate, and scalable data infrastructure
• Continuously identify new ways AI can improve dealership performance and profitability, Our hiring process is designed to identify highly analytical professionals who combine technical expertise with business intelligence.
• Application Review
• Predictive / Performance-Based Assessment
• One-Way Video Interview
• Technical & Leadership Interview
• Offer, Background Check & Onboarding, * Executive support for innovation and AI initiatives
• Opportunity to work on meaningful, business-critical projects
• Collaborative culture focused on continuous improvement
• High-impact role with visibility across the organization
• Long-term career growth and leadership opportunities

Not a Fit If You

• Prefer repetitive work over solving complex problems
• Need constant direction to stay productive
• Avoid learning new technologies or AI tools
• Struggle communicating technical ideas to business teams
• Resist accountability or ownership
• Prefer maintaining systems rather than improving them
• Aren’t excited about using AI to solve real-world business challenges

• Naturally curious and always looking for hidden opportunities within data
• Builds scalable automation that improves efficiency
• Strong problem-solving and analytical mindset
• Excellent communication with both technical and non-technical teams
• Self-directed and comfortable owning projects from concept to deployment
• Delivers measurable business impact through AI and data-driven decision making
• Thrives in a collaborative, fast-paced luxury dealership environment, * Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field
• Minimum 2 years of experience as an AI Engineer, Data Scientist, or Business Intelligence professional
• Advanced proficiency in Python or R
• Strong SQL and database management experience
• Experience building ETL/ELT data pipelines
• Experience with APIs and system integrations
• Hands-on experience with machine learning frameworks such as TensorFlow, PyTorch, or scikit-learn
• Strong analytical and problem-solving abilities
• Excellent communication skills with the ability to explain technical concepts to non-technical teams
• Ability to work full-time onsite in Bloomington, MN
• Highly Preferred: Experience with Tekion DMS and Tekion CRM, If you’re passionate about artificial intelligence, automation, business intelligence, and using data to drive measurable business growth, we’d love to hear from you.

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Employee discount
• Vision insurance
• Dental insurance
• Disability insurance, * Competitive compensation package
• Performance-based earning opportunities
• Medical, dental, vision, life, and disability insurance
• 401(k) with employer match
• Paid time off and paid holidays
• Employee vehicle purchase program
• Employee discounts on products and services
• Ongoing technical training and professional development
• Modern technology environment with cutting-edge AI initiatives
• Long-term career growth within a family-owned luxury dealership

Feldmann Imports Mercedes-Benz has built its reputation on exceptional customer experiences, operational excellence, and continuous innovation.

As one of the region’s premier luxury automotive dealerships, we believe technology, data, and exceptional people drive long-term success.

We’re investing in AI and business intelligence to build smarter operations, strengthen customer relationships, and create the future of luxury automotive retail.