IT Technician

Lindar Corporation

Baxter, MN, United States

about 2 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Microsoft Windows Active Directory Software Applications VoIP Business Systems Cloud Computing Software Documentation Dynamic Host Configuration Protocol Disaster Recovery Domain Name System (DNS) Human Resources Information System (HRIS) Monitoring of Systems

+7 more

Windows Servers Remote Desktop Services Virtualization Technology Backup and Restore Enterprise Software Applications Software Troubleshooting Information Technology

Job description

Manage and maintain all the infrastructure technology of the company, including servers, networks and company hardware.
Install, maintain, provide technical support, and train end-users on hardware and software.
Provide high-quality customer service to our internal and external customers.
Manage and support enterprise software, including the ERP system, HRIS, CRM and other business-critical software applications.
Administer, configure, support, and maintain enterprise systems and applications such as backup appliances, operating systems, email, phone systems, Active Directory, Remote Desktop, DNS, DHCP, VOIP, etc.
Assist with determining project scope, identifying needs, researching and choosing solutions, engaging stakeholders, creating timelines, tracking dependencies, and providing stakeholder training/education.
Monitor system performance and troubleshoot issues to minimize downtime
Implement and maintain cybersecurity measures, including firewalls and endpoint protection
Manage data backups, disaster recovery planning, and system documentation
Ensure compliance with IT policies and industry best practices
Other responsibilities as the business requires.

Requirements

Associate’s degree in information technology, Computer Science, or a related field (or equivalent experience)
2+ years of experience in systems administration, IT support, or business system management
2+ years of experience with ERP systems and database management
Experience supporting IT in a manufacturing environment preferred.
Experience with Microsoft 365, Active Directory, and cybersecurity best practices
Familiar with TCP/IP network fundamentals
Excellent organizational skills, attention to detail and time management (including the ability to meet deadlines)
Strong interpersonal skills and excellent communication skills
Previous experience managing technology projects
Experience with networking, virtualization, Windows Server, and cloud technologies
Strong troubleshooting and problem-solving skills
Ability to manage and prioritize multiple projects and work independently
Experience with DELMIAWorks ERP preferred, Required
3 year(s): IT Support
3 year(s): Systems Administration, * Team Player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Leader: Inspires teammates to follow them
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Innovative: Consistently introduces new ideas and demonstrates original thinking
Functional Expert: Considered a thought leader on a subject
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity, * Self-Starter: Inspired to perform without outside help