Scrum Master DDIT US&I

Act as a servant leader and Agile coach to enable high-performing teams delivering digital initiatives. Drive Agile maturity, optimize delivery flow, and ensure predictable, value-driven execution within Scrum and SAFe environments. Partner with business and IT stakeholders to foster continuous improvement, alignment, and scalable Agile adoption., Agile Coaching & Team Enablement

• Coach teams, Product Owners, and stakeholders on Agile mindset, Scrum, and SAFe practices

• Enable high-performing, self-organized, and autonomous Agile teams

• Foster continuous learning, feedback culture, and continuous improvement

• Support onboarding and scaling of Agile teams across programs

• Promote knowledge sharing through Agile communities of practice

Scrum & SAFe Execution

• Facilitate Scrum ceremonies: Sprint Planning, Daily Stand-ups, Reviews, Retrospectives

• Support SAFe events including PI Planning, Inspect & Adapt, and ART Syncs

• Ensure alignment between team execution and program-level objectives

• Drive consistent Agile ways of working across teams and external partners

Flow Optimization & Delivery Support

• Identify and remove impediments impacting team effectiveness

• Optimize flow using metrics such as lead time, cycle time, and throughput

• Enable sustainable and predictable delivery practices

• Embed continuous improvement actions into team workflows

Collaboration & Stakeholder Engagement

• Partner with Product Owners on backlog readiness and prioritization

• Act as a bridge between business and IT teams ensuring transparency

• Facilitate collaboration across multi-team and SAFe environments

• Educate stakeholders on Agile principles and ways of working

• Influence without authority to drive mindset and behavior changes

Agile Metrics & Continuous Improvement

• Track Agile KPIs including velocity, cycle time, flow efficiency, and predictability

• Use data insights to drive continuous improvement

• Promote Inspect & Adapt culture at team and program level

• Drive improvements across processes, people, and tools

Do you have experience in Scrum?, Do you have a Bachelor’s degree?, * Bachelor’s degree in IT, Engineering, or related field

• Certified Scrum Master (CSM, PSM, or equivalent)

• SAFe certification preferred

• 7+ years of Scrum Master experience in Agile environments

• Strong SAFe and Agile expertise

• Experience in global and matrix organizations

Technical & Tooling Skills

• Jira, Confluence

• Agile metrics dashboards and reporting tools

• Salesforce (Marketing, Sales, Health Cloud)

• Veeva CRM

• CMS platforms (Drupal)

Commitment to Diversity & Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally. Read our handbook (PDF 30 MB) Division Operations