Staff Solutions Engineer

This is a high-impact, front-end engineering role. You will work directly with defense agencies and tactical operators to solve complex mission requirements. You aren’t just selling a platform; you are designing a capability. You’ll be responsible for understanding the threat environment and positioning our technology as a critical layer in the modern kill chain and multi-domain operations., * Mission Architecting: Collaborate with DoD and government stakeholders to design ISR missions. You’ll define how our balloons integrate into existing sensor architectures to solve gaps in persistence and coverage.

• Requirements Translation: Turn high-level mission needs (e.g., “over-the-horizon targeting” or “persistent maritime surveillance”) into technical payload specifications and flight profiles.
• Strategic Defense Positioning: Analyze the defense market to position our platforms against-and alongside-traditional satellites and Group 5 UAS. You’ll help define our value proposition in contested environments.
• Technical Liaison: Lead technical deep-dives with government program managers, providing the engineering rigor needed to move from pilot programs to Programs of Record.
• CONOPS Development: Work with users to develop Concepts of Operations (CONOPS) for stratospheric assets in ISR, Signal Intelligence (SIGINT), and tactical communications relay.

• Systems Thinker: You have an engineering degree and a deep understanding of the ISR lifecycle-from sensor phenomenology (EO/IR, SAR, SIGINT) to data backhaul and processing.
• Defense Literate: You understand how the government buys and uses technology. You can navigate the nuances of mission sets like Border Security, Air and Missile Defense, or Maritime Domain Awareness.
• Tactical Problem Solver: You enjoy the challenge of “missionizing” hardware. You can think through power constraints, link budgets, and environmental factors to ensure mission success.
• The “Plus” Factor (Preferred): You have a background in Government/Defense ISR sales or integration. If you’ve worked with the IC, Combatant Commands, or Tier 1 prime contractors, you’ll have a significant head start.

Education and Experience

• Bachelor’s degree in engineering, business, or related field preferred
• The best candidates will have a strong background in commercial data sales, and not just from the technical side - from the market and strategy side
• 10+ years job experience preferred, with 4+ years as a technical or business leader
• MBA, PMP, Systems certifications a plus

Physical Requirements & Working Conditions:

• Physical Requirements: Ability to sit, stand, walk, bend, and reach. Reasonable accommodations may be provided for individuals with disabilities.
• Working Conditions: Primarily in a standard office environment, with occasional exposure to production or field operations, including noise, fumes, moving machinery, and varying temperatures.
• Travel: Some travel expected (<50%)

TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. The specific programs, options and eligibility may vary depending on date of hire, classification, and schedule type.