ERMS Solution Architect

The ERMS Solution Architect will serve as the technical lead responsible for designing, configuring, implementing, and optimizing a Commercial Off-the-Shelf (COTS) Electronic Records Management System (ERMS). This position will lead Microsoft 365 integration, records management configuration, data migration, workflow development, retention and disposition architecture, testing, and post-implementation enhancements to support an enterprise-wide electronic records management solution. The solution will support cloud-based records management, Microsoft 365 integration, records migration, and compliance with Federal records management requirements, including NARA, Capstone, and DoD 5015.2., * Solution Architecture & System Design

• Lead the design, configuration, and implementation of a Commercial Off-the-Shelf (COTS) Electronic Records Management System (ERMS).
• Develop enterprise solution architecture supporting electronic records management, Microsoft 365 integration, and cloud-based records modernization.
• Design records management workflows, metadata structures, retention schedules, disposition rules, dashboards, and security models.
• Microsoft 365 Integration
• Configure and integrate the ERMS with Microsoft 365 services, including SharePoint Online, Exchange Online, Teams, and related collaboration platforms.
• Configure system settings, workflows, permissions, APIs, and integration points to support enterprise records management.
• Support system upgrades, troubleshooting, optimization, and post-production enhancements.
• Records Management Implementation
• Configure records lifecycle management, retention and disposition policies, Capstone implementation, General Records Schedules (GRS), and agency-specific records schedules.
• Lead legacy data and email migration activities while ensuring data integrity and regulatory compliance.
• Support system testing, user acceptance testing, training, technical documentation, and ongoing operational support.
• Collaborate with Records Managers, Microsoft 365 Administrators, Information Governance professionals, and client stakeholders throughout the implementation lifecycle.

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Records Management, or a related field.
• 10+ years of experience designing, implementing, or configuring enterprise Electronic Records Management Systems (ERMS).
• Experience implementing or configuring Commercial Off-the-Shelf (COTS) enterprise software solutions and integrating them with Microsoft 365 technologies, including SharePoint Online, Exchange Online, Microsoft Teams, and related services.
• Experience configuring records management workflows, metadata, retention schedules, disposition policies, dashboards, security settings, and system integrations.
• Experience supporting enterprise data migration, cloud-based applications, and post-implementation enhancements.
• Working knowledge of NARA, Capstone, General Records Schedules (GRS), DoD 5015.2, and Federal records management requirements.
• Experience supporting Federal Government clients with excellent analytical, problem-solving, communication, and stakeholder engagement skills.

Security Clearance: Must be able to obtain and maintain a Public Trust clearance.