IT Manager

Specific Job Duties

Leadership, Risk Control & IT Support Direction

Provide technical direction, prioritization, and escalation support for IT activities across Norplas operations

Drive improvements in technical capability, controls discipline, and operational maturity across IT support processes

Provide performance feedback aligned with Norplas expectations and IT standards

Ensure documented procedures, escalation paths, and security practices are followed consistently

Ensure security KPIs and helpdesk KPIs are achieved

Implement Mafact best practices

Escalate issues as needed to the Senior Manager, Enterprise Business Operations and Technology

IT Operations & Plant Support

Own daily IT operational stability for production-critical systems

Act as the primary IT escalation point during plant-impacting IT incidents

Prioritize IT work based on production impact, safety, and business risk

Maintain an open issues list and drive continuous improvement initiatives

Escalate systemic risks, recurring issues, or major incidents to IT leadership as appropriate

Supervise hardware and system upgrades, ensuring change management processes are followed in a production environment.

Ensure production-critical server and database platforms remain available, coordinating maintenance windows and remediation with the infrastructure team.

Collaborate with Systems Administrators and Network Engineers to ensure facility infrastructure operates reliably and issues are identified, escalated, and resolved effectively.

Facilitate standardized help desk activities

Perform other duties as assigned.

Infrastructure & Systems Support

Support and oversee enterprise virtualized environments (Hyper-V / VMware) hosting production-critical workloads

Support Windows Server, Active Directory, SQL Server, and associated infrastructure

Document and manage enterprise systems including servers, PCs, virtual machines, and critical data systems

Ensure patching, backups, and system hygiene are executed consistently

Support plant-floor IT systems, including MES workstations and related infrastructure, following approved procedures

Ensure networking standards meet Magna requirements

Security & Compliance

Lead IT risk control activities across Norplas, including controls execution, evidence readiness, issue remediation, and risk mitigation planning

Ensure the site adheres to IT General Controls (ITGC), Sarbanes-Oxley (SOX), and TISAX requirements

Support internal and external audits, remediate findings, and maintain required evidence and documentation

Enforce IT security policies, access controls, and change management practices across site systems

Training & Continuous Development

Continuously improve personal and team knowledge through classroom training, self-training, and computer-based learning

Maintain current knowledge of IT systems, tools, and operational procedures used across Norplas facilities

Associate degree in a related field of study or 10 years work related experience may be substituted in lieu of degree. Work experience combined with current schooling towards degree will be considered.

Related Work Experience

Knowledge of enterprise network switches

Strong networking experience/background including routers, switches, WiFi, etc.,

Microsoft products, HyperV, VMware Windows Server 2019 and above and active directory.

Network wiring and standards. Awareness, Unity, Empowerment

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are., The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.

Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.