Desktop Support Technician

Idealforce

Phoenix, AZ, United States

26 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Microsoft Windows Apple Mac Systems Desktop Computing Virtual Private Networks (VPN) Office365

Job description

Desktop Support Specialist is to provide day-to-day support for Windows and MAC computer workstation hardware and software.

Requirements

5+ years desktop support experience

MAC experience is a requirement.

Duties routinely performed by this position include:

Computer workstation installation, imaging, and repair; account creation and management
Providing Tier 1 and 2 user support and troubleshooting

The Desktop Tech is expected to become proficient in the support and installation of both MAC OS and Microsoft Office 365 applications, VPN software, and any other applications.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.dice.com

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

1:32 min

Ensuring secure and reliable connectivity for remote employees

Kyle Daigle · Coffee With Developers

2:03 min

Microsoft integrating native Unix coreutils into Windows environments

Chris Heilmann +2 · LIVE

2:08 min

Intersecting neurodivergent support and technical operations consulting

1:24 min

Installing premium packages using the Store CLI

Noraa Junker · Europe 2026 Virtual

1:48 min

Defining true agent behavior versus traditional enterprise chatbots

Dennis Zielke +1 · WWC 2025

1:05 min

Adapting workplace policies to support distributed technical teams

Tejas Chopra · LIVE

Videos

See all

Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies thumbnail