NOC Technician

Motion Recruitment Partners LLC.

Houston, TX, United States

25 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Working hours

Shift work

Job source

www.dice.com

Tech stack

Border Gateway Protocol Complex Networks CompTIA Network+ Wavelength-Division Multiplexing Disaster Recovery Monitoring of Systems Tivoli Management Framework Networking Hardware Virtual Private Networks (VPN) Multi-protocol Systems Uptime Network Architecture

+12 more

Routing Open Shortest Path First (OSPF) TCP/IP Virtual Local Area Networks Wide Area Networks Zabbix Computer Network Operations Software Troubleshooting Juniper Fortinet Cisco Servicenow

Job description

Join a growing telecom company based in Houston that delivers advanced voice, data, and network infrastructure solutions across enterprise environments. This opportunity is focused on supporting complex network operations within a 24/7 Network Operations Center (NOC), working across technologies like TCP/IP, BGP, OSPF, MPLS, DWDM, and enterprise-grade hardware from Cisco, Juniper, and Fortinet. This is a full-time role with two shift options: an overnight Tues-Sat shift (Texas-based, flexible location) and a daytime Mon-Fri hybrid role requiring onsite presence Wednesday and Thursday.

Requirements

Here’s the cool part-this isn’t just a ticket-queue NOC role. You’ll be stepping in as a true Tier 2 escalation point, solving real network problems that impact customers in real time. If you’re someone who enjoys digging into complex issues, owning resolutions, and being the person others rely on when things get tough, this is your lane. You’ll gain exposure to a wide range of technologies, work alongside experienced engineers, and build deep, hands-on expertise in a high-visibility environment that directly impacts customer experience and uptime., 2-5 years of experience in a NOC or technical support environment Strong hands-on networking experience supporting critical infrastructure Advanced knowledge of TCP/IP, LAN/WAN, VLANs Experience with routing protocols such as BGP and OSPF Experience troubleshooting voice, data/IP, transport, and email systems Familiarity with network hardware (Cisco, Juniper, Ciena, Adtran, Fortinet) Experience with ticketing/monitoring tools (ServiceNow, Netcool, Zabbix, etc.) Strong troubleshooting, analytical, and problem-solving skills Excellent written and verbal communication skills

Desired Skills & Experience Certifications such as CCNA, CCNP, CompTIA Network+, or JNCIA Experience in telecom or service provider environments Knowledge of MPLS, VPNs, DWDM, and hosted PBX systems Experience coordinating with vendors and field service teams Familiarity with disaster recovery and network operations procedures

Benefits & conditions

Tues-Sat, 11:30 PM - 7:30 AM (Texas-based preferred, occasional onsite for training)
Mon-Fri, 7:30 AM - 4:30 PM (Hybrid - onsite Wed/Thurs required in Houston)

Contract Duration: TBD (Full-Time; salary range pending)