Junior Insurance Systems & IT Support Assistant

The Junior Insurance Systems & IT Support Assistant will provide first-line technical support across business systems while supporting data security, compliance, and core insurance operations., * Provide first-line support for hardware, software, and internal insurance systems (e.g. policy administration systems, CRM platforms), diagnosing and resolving common user issues

• Assist staff with access to systems, including password resets, user account setup, and permissions management in line with data protection policies
• Support the monitoring of cyber security and data protection practices, identifying potential risks and escalating concerns in line with FCA and GDPR requirements
• Assist with maintaining secure handling of sensitive client data, ensuring compliance with internal policies and regulatory standards
• Support routine system checks and basic troubleshooting of network and office-based technology
• Help maintain accurate records of IT support queries, system updates, and issue resolutions
• Assist with onboarding new employees by setting up IT equipment and system access

• Strong problem-solving and diagnostic skills.
• Clear communication skills
• An interest in IT systems, data security, and how technology supports business operations

Job Types: Full-time, Permanent

Pay: £26,000.00 per year