IT Support Specialist

We’re looking for an in-house IT Support Specialist to keep our team equipped and running. You’ll be the go-to person for setting up and troubleshooting laptops, iPads, phones, printers, and other office and field technology. Some requests are routine, some need to be handled same-day, and this role is built for someone who can move quickly and keep their cool when several things need attention at once., * Set up and configure new laptops, iPads, phones, and other devices for employees and field crews

• Provide fast, hands-on troubleshooting for hardware, software, and connectivity issues
• Maintain and repair office printers, network equipment, and shared devices
• Manage device inventory, user accounts, and equipment assignments
• Support employees remotely and on-site across office and field locations
• Coordinate with outside vendors or service providers when specialized issues come up
• Set up new hires with the equipment and access they need before day one
• Keep basic documentation on devices, logins, and recurring issues

• Experience troubleshooting laptops, mobile devices, printers, and general office IT
• Comfortable working independently and prioritizing urgent requests
• Strong communication skills, able to explain fixes to non-technical staff
• Experience with Microsoft 365 / Teams environment preferred
• Ability to lift and set up equipment as needed
• Reliable, responsive, and organized under pressure

• Be the dedicated IT resource for a growing, close-knit company
• Work directly with leadership, no red tape to get things fixed
• Competitive pay and benefits
• Stable, in-house role with variety in your day-to-day work