Bi-Lingual Care Coordinator | Full-Time| 40 hours/Week

We are seeking a dynamic and compassionate Bi-Lingual Care Coordinator to join our dedicated in-home healthcare team on a full-time basis. In this vital role, you will serve as a primary point of contact for diverse senior populations, providing culturally sensitive support and coordination. Your expertise will ensure seamless communication, discharge planning, and case management, all while promoting client-centered care. This position offers an exciting opportunity to make a meaningful impact in a fast-paced, collaborative environment committed to excellence in health services., * Ensure the care plan and schedule are followed as per authorization received.

• Ensure the service plan for the client is accurately documented, and ADLs are
• completed accurately.
• Ensure all visits are verified on a timely basis.
• Conduct intake assessment, monthly wellness check, and supervisory visits for
• clients
• Ensure all monthly authorized hours for the client are fully utilized.
• Check in on the client regularly to evaluate and document their progress and
• satisfaction with the services provided.
• Educate clients about In-Home Service job functions, client and HCA rights and
• responsibilities.
• Handling patient case management completely and effectively
• Maintaining patient confidentiality and privacy.
• Take initiative in resolving conflicts between clients and caregivers.
• Ensure all clients are staffed promptly.

HCA Management/ Training:

• Recruitment of home care aides and ensuring assigned training is completed before they are assigned to clients.
• Creating schedules to align with clients’ ADLs and IADLs
• Training Home Care Aide at the time of hire and quarterly as required by the Illinois Department of Public Health and other government agencies.
• Ensure all Authorized hours for clients are scheduled and completed.
• Attend ongoing training and courses to keep abreast of new developments in healthcare.
• Ensure background checks are completed at the time of hire and annually.

Duties

• Act as a bilingual liaison to facilitate effective communication between patients, families, and healthcare providers, ensuring clarity and understanding across language barriers
• Coordinate patient care activities, including intake assessments, discharge planning, and social services referrals, to optimize health outcomes
• Assist with utilization review and management processes by reviewing medical records and ensuring appropriate resource utilization in compliance with HIPAA regulations
• Collaborate with hospital teams such as nursing, social work, behavioral health, and medical staff to develop comprehensive care plans tailored to individual needs
• Maintain accurate documentation within EMR (Electronic Medical Record) and EHR (Electronic Health Record) systems, ensuring data integrity and confidentiality
• Support patients through complex healthcare processes by providing education on medical terminology, health insurance options, and managed care plans
• Participate in case management activities for diverse populations, including pediatrics, ICU patients, trauma center cases, and hospice care recipients

• A care coordinator should exhibit superb communication skills.
• Collaborate with clients to determine needs, modify care plan, and evaluate interventions.
• Care coordinators possess the leadership qualities needed to guide individuals of varying backgrounds towards a common goal for the betterment of a patient’s health and quality of life.
• Treat clients with empathy and respect, and conduct oneself professionally., * High School Diploma or Equivalent GED
• Proficiency in Microsoft Office applications, along with EMR/EHR systems, for efficient record keeping
• Bilingual fluency in English and another language is essential; excellent client communication skills are required to serve diverse cultural backgrounds effectively
• Knowledge of HIPAA regulations to ensure patient privacy and data security at all times
• Ability to handle intake procedures efficiently while demonstrating empathy and professionalism in high-pressure situations.

Join us in delivering exceptional patient-centered care! This role offers an engaging environment where your skills will directly contribute to improved health outcomes for our community’s most vulnerable populations. We value diversity, dedication, and a proactive approach if you’re ready to make a difference as a Bi-Lingual Care Coordinator, we want to hear from you!

Pulled from the full job description

• Paid time off, Pay: $21.00 per hour

Benefits:

• Paid time off