Intake Specialist - Over-the- Phone Team (Remote - Full-Time)

We’re hiring a detail-oriented and compassionate Intake Specialist to join our remote team. In this role, you’ll be the first point of contact for referrals, helping coordinate medical and transportation services within the workers’ compensation space. If you’re tech-savvy, organized, and motivated by helping others, we want to hear from you!, * Receive and process referrals from case managers, clients, attorneys, and adjusters received via email and/or over the phone.

• Accurately input client and appointment information into our system.

· Communicate with clients via phone and email, delivering exceptional customer service.

• Collaborate with team members to coordinate services and ensure timely follow-up.
• Maintain organized digital records and ensure compliance with company protocols.

· High school diploma or equivalent required; Associate degree preferred

· Previous experience in healthcare, customer service, or workers’ compensation is a plus

· Strong email etiquette, communication, and multitasking skills

· Proficient with Windows OS, web navigation, and standard office applications

2.32.3 out of 5 stars Nevada Remote $20 an hour - Full-time, Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, · Competitive pay: $20/hour, paid bi-weekly
• Medical, Dental, and Vision insurance available the first of the month after 60 days of employment; Transcom Solutions covers 60% of the employee-only premium
• Paid time off (accrued)
• Seven (7) Holidays paid, effective immediately.
• 401(k) retirement plan with up to a 4% company match, eligible after 90 days
• Work-from-home flexibility
• Supportive, team-oriented environment
• Opportunity to make a meaningful impact helping injured individuals access care

Transcom Solutions is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Join us remotely starting August 3rd and help make a difference in injured workers’ lives!

Job Type: Full-time

Pay: $20.00 per hour, * 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance