Systems Administrator

TWM is taking applications for an experienced IT professional. We are looking for the right candidate to help maintain and advance the information technology functions and services of TWM across all locations. This position will have a primary focus on network infrastructure, while also supporting systems administration, virtualization, storage, backup, security, and overall infrastructure operations.

The ideal candidate is a hands-on IT professional who enjoys solving technical challenges, improving infrastructure reliability, and taking ownership of technology solutions. This role will work closely with the IT Manager, external technology partners, and the IT Specialist to support a reliable and secure technology environment., * Maintain, troubleshoot, and improve network infrastructure across multiple office locations

• Support enterprise network services including switching, firewalls, wireless connectivity, VPNs, and related technologies
• Configure and troubleshoot network services including TCP/IP, VLANs, DHCP, DNS, and connectivity issues
• Monitor network and system performance and proactively identify and resolve issues
• Maintain network documentation, diagrams, standards, and procedures
• Support server infrastructure, operating systems, directory services, and cloud-based services
• Assist with virtualization platforms, storage environments, backup solutions, and disaster recovery processes
• Support system maintenance activities including patching, upgrades, monitoring, and lifecycle management
• Provide Tier 2/3 technical support and escalation assistance for infrastructure-related issues
• Support endpoint management, software deployment, and device administration processes
• Collaborate with the IT Manager, IT Specialist, and external technology partners to troubleshoot issues and implement solutions
• Participate in infrastructure projects, technology improvements, and future planning initiatives
• Develop and maintain technical documentation and operational procedures
• Assist with mentoring and knowledge sharing with the IT Specialist as they continue developing infrastructure skills

• Proven experience as a Network Administrator, Systems Administrator, Infrastructure Administrator, or similar role
• Strong understanding of enterprise networking concepts, including:
• TCP/IP
• VLANs
• Routing and switching
• DHCP and DNS
• Wireless networking
• VPN technologies
• Experience supporting network infrastructure and Microsoft-based environments
• Experience with virtualization, storage, backup, and disaster recovery concepts
• Strong troubleshooting and problem-solving skills
• Ability to prioritize tasks, manage projects, and work independently with minimal supervision
• Excellent written and verbal communication skills
• CCNA certification or equivalent networking experience preferred
• Experience with enterprise networking, firewall, virtualization, backup, disaster recovery, and cloud-based technologies preferred
• Experience working with managed service providers preferred

Pulled from the full job description Referral program Professional development assistance Tuition reimbursement 401(k) Health insurance Retirement plan 401(k) matching, Competitive salary and fringe benefits with exceptional bonus incentives. Starting salary is dependent upon personal knowledge, skill and ability. Regular salary reviews and non-contributory Employee Stock Ownership Plan, insurance, 401K, holidays, Paid Time Off, flexible schedules, and more. For a comprehensive list of benefits, please visit our benefits page.

TWM is an established but growth-oriented consulting firm offering Civil & Structural Engineering, Land Surveying and other Geospatial services. A 100% ESOP-owned company and Top Workplace, TWM’s structure allows you to reap the rewards of your hard work. Each employee becomes an owner through a gift of company stock and has a vested interest in seeing the company succeed. We are different from most employers-and from other ESOP companies. Come experience what makes TWM unique!

Pay: $65,000.00 - $80,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance