Endpoint Engineer

This role is a senior, hands-on endpoint engineering position responsible for owning endpoint platforms, inventory accuracy, and endpoint risk management across the organization. Although the role reports into the Help Desk & End User Support Manager, it operates at a senior engineering and platform-ownership level, defining standards, leading modernization efforts, and reducing operational and security risk. This role will own endpoint inventory accuracy and lifecycle management across ServiceNow CMDB, Microsoft Intune, and KACE.

5+ years of experience in endpoint/desktop engineering

-Hands-on experience with Microsoft Intune / Endpoint Manager

-Strong experience with ServiceNow CMDB (population, reconciliation, lifecycle workflows)

-Experience supporting Windows 10/11 environments -Experience with KACE

-Experience with Absolute (device visibility/recovery)

-Experience with Armis (device discovery & risk insight)

-Exposure to macOS and iOS/iPadOS management

-Experience in healthcare or regulated environments