Helpdesk Administrator

• Taking phone calls from clients
• logging jobs and allocating to field technicians
• Updating portal
• Invoicing
• Planning jobs
• General office duties

We are seeking a dedicated Helpdesk Administrator to join our team. You will have strong Facilities Support experience along with excellent customer service skills. You must have good communication skills and be confident on the telephone and be able to work in a fast paced department. You will have good Microsoft skills and be able to navigate around portals. You will be required to be part of an on-call rota which you will be paid over and above your salary. Experience within the construction industry would be advatageous but not essential, * Excellent communication skills with a focus on customer service excellence., * Helpdesk: 1 year (preferred)

• Customer Service: 1 year (preferred)

Pulled from the full job description

• Referral programme
• Free parking
• Company pension
• Company events
• On-site parking, We offer a competitive salary (dependant on experience) paid weekly, 28 days holidays and free parking.

Please apply with your CV

Job Type: Full-time

Pay: £29,000.00-£35,000.00 per year

Benefits:

• Company events
• Company pension
• On-site parking
• Referral programme

Dpg FSS Ltd are a multi-trade company working within the retail sector. We have contracts with 3 leading supermarkets, Hotel chains, service stations and many retail outlets.