IT and Automation Systems Specialist

The IT & Automation Systems Specialist is responsible for overseeing automation, controls, and industrial IT systems across pack lines and facility operations. This role combines hands-on automation expertise with system ownership, ensuring reliable performance of pack line equipment, industrial networks, and production data systems. This position also provides mid-level IT support for plant and operational systems, ensuring timely resolution of technical issues and maintaining system reliability across both automation and business-critical applications. This position serves as the bridge between Operations, and IT driving uptime, data visibility, and continuous improvement across a vertically integrated citrus operation., * Own PLC, HMI, and control system performance across pack lines (sizers, optical sorters, baggers, palletizers)

• Lead troubleshooting of complex automation issues and recurring downtime events
• Standardize control systems, programming structures, and documentation
• Oversee automation upgrades and capital improvement projects
• Partner with Operations to optimize throughput and production visibility
• Improve equipment synchronization and reduce manual touchpoints
• Own pack line network maintenance (switches, VLANs, device connectivity)
• Ensure reliable communication between PLCs, HMIs, vision systems, and servers
• Partner with IT on backups, and system architecture
• Lead integration between automation systems and ERP
• Provide Tier 2 support for plant and office systems, escalating complex issues when necessary
• Troubleshoot hardware and software issues (PCs, printers, scanners, label systems)
• Support user access, permissions, and system functionality across operational software
• Assist with troubleshooting ERP-related issues impacting operations
• Coordinate with IT team on ticket prioritization and resolution timelines
• Help improve visibility and tracking of IT tickets related to operations
• Support traceability systems tied to lot/plot codes
• Ensure data accuracy and system reliability
• Help prioritize and coordinate IT and automation support work
• Support and mentor maintenance and junior technicians

• 3+ years in industrial automation or controls
• PLC experience
• Experience with industrial networking and system integration
• Experience providing mid-level IT support in an operational environment

• Ability to troubleshoot across electrical, controls, and IT systems

• Vaid CA DL/Clean drivers record may be required.

Preferred:

• Citrus or fresh produce packhouse experience
• Experience with high-speed packing systems
• Exposure to ERP/data integration
• Pack line uptime and downtime reduction
• Throughput improvements
• System/network reliability
• IT ticket resolution time and backlog reduction
• Production data accuracy and visibility
• Successful delivery of automation improvement projects

At Fowler Packing Company, based in Fresno, California, we’ve spent over 75 years leading the way in agriculture, real estate development, and interior design. Our portfolio includes Peelz Citrus, Samsons Grapes, G3 Development Company, and EMID Design Group-each a reflection of our commitment to quality, innovation, and integrity. What began in 1950 as a small tree fruit operation has grown into a respected leader in the industry.

Our mission is simple: People, Produce, and Passion. We invest in our team, deliver exceptional products, and bring heart to everything we do. If you’re looking for more than just a job-if you want to be part of a company where your work matters, your growth is supported, and your passion is welcomed-this is the opportunity you’ve been waiting for.