Sr. Training Measurement & Systems Analyst

The OST Training and Communications team delivers role-specific learning experiences to more than 8,000 team members and leaders across Grainger’s Fulfillment Network, building the capabilities required for operational excellence and workforce readiness at scale.

This role helps us answer one key question: Is our training working and how do we know?

As the Sr. Training Measurement & Systems Analyst, you’ll own how we measure training effectiveness and ensure our learning platforms and reporting gives operational team members clear, useful insights.

This is not a traditional training role. It focuses on data and systems, turning learning into something we can measure and act on while bringing clarity to how training impacts the network.

What you’ll do:

• Define how we measure training effectiveness beyond completions
• Build and improve training dashboards and reporting that leaders can actually use
• Turn learning and operational data into clear, practical insights
• Partner with operations, HR, and tech teams to improve data accuracy and reporting
• Support and improve learning platforms and tools used for tracking and delivery
• Simplify and standardize reporting processes to reduce manual work
• Identify and close gaps in current data, reporting, or systems and work across teams
• Prioritize and manage reporting requests, focusing on what adds the most value
• Validate and troubleshoot training data issues to ensure accuracy and consistency across systems
• Translate complex training data into clear takeaways that non-technical stakeholders can understand

• Experience working with data, dashboards, and reporting tools (Power BI, Tableau, SQL, Excel, etc.)
• Ability to connect data to real outcomes, not just activity metrics
• Experience working with or improving systems or platforms (LMS, HR systems, reporting tools, etc.)
• Comfortable working across teams and influencing decisions without authority
• Someone who looks for ways to simplify, improve, and scale how things work, * Bachelor’s degree in business, analytics, human resources, learning, or a related field (or equivalent experience).
• 3+ years of experience in learning measurement, analytics, learning technology, process improvement, or related roles.
• Strong analytical skills with demonstrated experience interpreting data and translating insights into recommendations.
• Experience working with learning platforms, reporting tools, and data sources.
• Proficiency with tools such as SQL, Excel, Access, SharePoint, or similar technologies.
• Proven ability to manage projects end-to-end and communicate clearly with diverse stakeholders.
• Strong collaboration skills across HR, COEs, technology partners, and vendors.
• Ability to travel up to 25%

Preferred

• Experience in learning, training, or L&D environments
• Experience supporting large, distributed or operational workforces.
• Demonstrated success driving process improvement and standardization.
• Comfort navigating ambiguity and influencing without direct authority.

The anticipated base pay compensation range for this position is $95,000.00 to $158,400.00., With benefits starting on day one, our programs provide choice and flexibility to meet team members’ individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.