Shared Data Warehouse (SDW) System Administrator

• Install, configure, and maintain SDW operating systems, servers, and IT infrastructure components.
• Perform regular updates, patches, and upgrades to ensure SDW remains secure and up to date.
• Manage system configurations to meet organizational requirements and optimize performance.
• Monitor system performance using tools and metrics to identify bottlenecks or inefficiencies.
• Optimize system resources, including CPU, memory, and storage, to ensure smooth operations.
• Proactively address performance issues to minimize downtime and disruptions.
• Monitor system usage and plan for future capacity needs based on organizational growth.
• Implement scalable solutions to accommodate increased workloads or user demands.
• Provide recommendations for infrastructure improvements and upgrades.
• Create, manage, and maintain user accounts, permissions, and access controls.
• Ensure proper authentication and authorization mechanisms are in place.
• Address user account issues, such as password resets and access requests.
• Develop and implement backup strategies to safeguard data and system configurations.
• Perform regular backups and test recovery procedures to ensure data availability.
• Minimize downtime during recovery operations and ensure business continuity.
• Develop and maintain disaster recovery plans to ensure data and system availability during emergencies.
• Test and validate recovery procedures to ensure readiness for unexpected events.
• Collaborate with stakeholders to ensure business continuity in case of system disruptions.
• Implement security measures, such as firewalls, antivirus software, and intrusion detection systems, to protect SDW.
• Monitor SDW for security threats and vulnerabilities, addressing them proactively.
• Ensure compliance with DoW, DISA, DCMA standards, and regulatory requirements.
• Diagnose and resolve system-related issues, including hardware, software, and network problems.
• Respond to incidents and service requests in a timely manner.
• Escalate complex issues to higher-level support teams when necessary.

Years of Experience: 10+ years’ professional experience in IT or related field

Clearance Level & Investigation: Tier 3 or equivalent (ADP/IT-II)

IT Level (AR 25-2): IT-II or NACLC

IA Cert Level (DoD 8570.01): IAT Level II

Computing Environment Certifications: Relevant certification from nationally recognized authority (preferred), * 10+ years of overall professional experience in IT or related field.

• Requires knowledge and expertise in the following: System Installation, Configuration and Maintenance; Monitoring and Performance Optimization; User Account Management; Backup and Recovery; Security and Compliance; Troubleshooting and Incident Management; Documentation and Reporting; Software and Hardware Management; Capacity Planning and Scalability; Disaster Recovery and Business Continuity.

Required Clearance:

• Must possess IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC).

Certifications:

• Relevant certification from nationally recognized technical authority preferred.
• DoW Approved 8570 Baseline Certification: Category IAT Level II.