PC Technical Specialist

At Fortifi Bank we believe that each team member is essential to Fortifi Bank’s success. We are looking for a PC Technical Specialist to support our IT operations and keep our systems running smoothly. The ideal team player will enjoy problem solving, communicate effectively, and have some prior IT experience.

Join us and become part of a team that is dedicated to “Growin’ Wisconsin” - one person, one business, and one relationship at a time. Our team does things the Fortifi Way, providing a unique perspective on client service and keeping our Core Values at the forefront of everything we do. We fuel progress in neighborhoods that we live and work in, and are committed to our communities by giving back. We pride ourselves on being community leaders, volunteering our time and expertise to support local events and activities.

Job Details:

• Configure workstations and system hardware and software
• Provide technical assistance and support to end users
• Maintain an accurate inventory of IT systems and devices
• Configure and manage Windows operating systems
• Assist in patching and remediation
• Maintain knowledge of all network systems and applications
• Upgrade systems by implementing and maintaining security controls
• Follow all bank policies and procedures to ensure compliance with regulations and security protocols

• Prior help desk support experience required
• Associate or Bachelor’s degree in a related field
• Excellent verbal and written communication skills
• Strong problem solving and analytical skills
• Multi-tasking & attention to detail skills
• Ability to maintain confidentiality
• Ability to handle high-pressure situations
• Ability to successfully complete background and credit check

Pulled from the full job description

• Tuition reimbursement
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Disability insurance, * Health, dental, and vision insurance
• 401(k) and employer match
• Paid time off, volunteer PTO, and birthday PTO
• Life and disability insurance
• Tuition reimbursement
• Wellness program
• Banking perks